Learn About Counselling
To access counselling services at Whitevalley, you can either call our office to request service and complete an intake interview over the phone, or fill out our online intake form.


Program Details
To access counselling services at Whitevalley, you can either call our office to request service and complete an intake interview over the phone, or fill out our online intake form. Once your intake is complete, you will be placed on a waitlist and assigned to a counsellor as soon as a space becomes available. Wait times can vary, but a general timeline will be provided during your intake interview.
Counselling services are designed to support individuals and families in overcoming challenges, enhancing their strengths, and achieving personal growth, all while being offered free of charge to the community thanks to funding from various organizations.

Meet Our Counsellors & Additional Information
Valerie has over 18 years experience in supporting individuals and families to overcome challenges in their lives, embrace their strengths and resiliencies, while envisioning their hopes and dreams for the future. She has raised 8 children and enjoys 24 grandchildren. Valerie is Metis and has worked extensively with Indigenous people and understands the importance of cultural competence and safety. Her experience includes assisting others challenged with their relationships, poor mental health, addictions, grief, trauma/ intergenerational trauma, parenting, family violence and child protection involvement.
Sharon has over 15 years experience supporting children and families and working in a school setting. Sharon focus' on collaborating as a team to find solutions to the challenges children and families face. She focus' on capacity and strengths to create solutions to the challenges the individuals she supports experience. A lot of her experience is in play therapy and working with children who have experienced trauma, anxiety, and who struggle with self regulation. She has extensive experience working with school personnel (teachers and administrators) and parents to create plans for children's social, emotional and academic success.
Cole is a Registered Clinical Counsellor with a Master’s degree in counselling. He works with people facing a wide range of challenges, including anxiety, depression, trauma, relationship issues, life transitions, grief, and more. His approach is relational and collaborative, grounded in the belief that a strong foundation of trust and emotional safety allows clients to explore their experiences with openness, self-compassion, and approach meaningful change. Cole brings a calm, warm, and steady presence to the therapeutic process, aiming to foster genuine connection and a sense of ease and curiosity. He aims to meet each person where they’re at and tailors his work to their unique needs and goals, drawing from a variety of modalities including cognitive and mindfulness-based therapies, emotion-focused therapy, parts work, and insight-based psychodynamic psychotherapy. His approach is also informed by attachment theory and trauma-informed care.
Ava is committed to empowering individuals to recognize and utilize their personal strengths and skills to navigate challenges while fostering meaningful community connections to create environments where personal well-being can flourish. She is passionate about collaborating with clients to create a holistic approach to their well-being, supporting and advocating for growth across all dimensions of health — mental, physical, emotional, spiritual, social, intellectual, financial, and environmental. Her goal is to make her clients feel seen, valued, and equipped to thrive.
Family Support Program
A family counselling program that assists the whole household. Parents, teens and/or children.
Funding support for the Family Support Program provided by MCFD.
Adult Counselling
Free, short term counselling available for a variety of issues including communication skills, anger management, marital, grief and stress.
Funding support for the Adult Counselling provided by United Way of BC and “We acknowledge the financial support of the Province of British Columbia.”
Community Living Support Program – Mental Health
A community service for adults affected be serious and persistent mental illness that provides individual support to enhance day-to-day living and the quality of life. Referral by Vernon Mental Health (250) 549-5737 or call Jenni or Valerie at 250-547-8866.
Addictions Counselling, Information and Prevention
The purpose of this program is to provide individual and group counselling services to youth and adults in the Community of Lumby and surrounding area who are experiencing issues related to substance misuse.
Funding support for the Community Living Support, Mental Health and Addictions Counselling provided by Interior Health.
School Based Outreach
School Based Outreach is available to children, youth and their families at J.W. Inglis Elementary School, Charles Bloom Secondary School, CrossRoads and Cherryville Elementary. The Program goals are to help improve student attendance, increase parent/caregiver involvement, improve student performance and engagement, and enhance school social functioning. Students can access the support through school referral.
Funding support for the School Based Outreach program provided by School District 22.



Our Fees
It is Whitevalley's mission to promote the health and well-being of those in our community. Thanks to MCFD, Interior Health, Community Gaming and United Way, we are able to offer counselling services free of charge to those living in and around Lumby.

We’re Here For You. Get In Touch Today!
Contact us to learn more about our services and programs or to seek assistance. We're here to help.

We’re Here For You. Get In Touch Today!
Contact us to learn more about our services and programs or to seek assistance. We're here to help.

We’re Here For You. Get In Touch Today!
Contact us to learn more about our services and programs or to seek assistance. We're here to help.


We’re Here For You. Get In Touch Today!
Contact us to learn more about our services and programs or to seek assistance. We're here to help.

